This Help Centre uses artificial intelligence (“AI”) to provide quick assistance. While the Health Promotion Board (“HPB”) strives for accuracy, please be aware that the AI may occasionally generate incorrect, incomplete, or outdated information. The AI is provided for informational purposes only and does not constitute medical, professional, legal, or personalised advice. Users should verify any important or sensitive information with an authorised HPB representative or qualified professional before taking action.

We may use translation tools for the content on Help Centre and translated content may not perfectly reflect the original meaning, and we cannot guarantee the accuracy of any translation. You will not be required to share personal details.  However, if further assistance is needed, you may be transferred to a live chat agent. In that case, you may be asked to share personal details, which will only be collected with your consent. Interactions may be recorded or monitored for quality assurance, system performance, and service improvements.

By using this tool, you acknowledge that, in addition to any disclaimers and exclusions in the Terms of Service, the Health Promotion Board (HPB) is not liable for any errors, omissions, misunderstandings, or damages arising from the use of, or reliance on, the Help Centre’s output.