Fitbit / Google Health Service Disruption
Fitbit Sync Temporarily Unavailable on Healthy 365
Fitbit syncing on the Healthy 365 app will stop working from 30 September 2026 as Fitbit moves to Google Health. During this time, you will not be able to sync your Fitbit data to Healthy 365.
We are working to fix this and will update this page when it is done.
Switch to Another Tracker Before 30 September 2026
To keep tracking your activity, switch to a supported tracker or app before 30 September 2026.
These sources are supported:
Want to collect an HPB fitness tracker? Check if you are eligible.
Need Help?
Call us at 1800 223 1313, Monday to Friday, 8am to 6pm. Airtime charges apply for mobile calls to 1800 service lines.
You can also email us at HPB_Mailbox@hpb.gov.sg.
Frequently Asked Questions
1. Why is Fitbit syncing temporarily unavailable?
Fitbit has moved to the Google Health platform. To continue receiving fitness data from Fitbit, Healthy 365 needs to make some changes to its system.
While these changes are being made, Fitbit syncing on Healthy 365 will be temporarily unavailable from 30 September 2026.
2. Who will be affected?
This affects users who are currently using Fitbit with Healthy 365.
If you are using another supported fitness app or an HPB fitness tracker, you can continue syncing your fitness data to Healthy 365 as usual.
3. What is the impact on Fitbit users?
During this period, Fitbit fitness data will not sync to Healthy 365.
You can continue using your Fitbit to track your fitness activity, but the fitness data recorded by your Fitbit will not be synced to Healthy 365 while Fitbit syncing is unavailable.
4. Can I use another fitness app or tracker with Healthy 365?
You can use another supported fitness app or an HPB fitness tracker to continue tracking your fitness activity on Healthy 365 during this period.
Supported fitness apps include:
If you already have an HPB fitness tracker, you may use it instead of Fitbit during this period.
To find out if you are eligible to collect an HPB fitness tracker, visit Check your eligibility for an HPB fitness tracker.
5. When is the last date I can sync my Fitbit fitness data to Healthy 365?
You should sync your Fitbit fitness data to Healthy 365 by 29 September 2026.
Any fitness data that is not synced before the service becomes unavailable may not be reflected in Healthy 365 during the disruption.
6. How long will Fitbit syncing be unavailable?
There is currently no confirmed date for when Fitbit syncing will resume.
We are working to restore Fitbit syncing as soon as possible. We will provide an update once the issue is resolved.