If you can’t attend an event or activity, you can cancel your booking using the Healthy 365 app.

Note: Please cancel in advance so someone else can take your spot and you can avoid a no-show penalty.

To cancel a session

1. Open the app and go to the Booked tab.
2. Tap View All Booked Events.
3. Select the session you want to cancel.

4. Tap Cancel my booking.

5. In the pop-up, tap Yes, cancel to confirm.

You’ll see a confirmation message when the session is cancelled.