Why is my Badge Unavailable/ Paused?

Your health declaration determines whether you can participate in physical activities on the Healthy 365 app. If your declaration shows you are not ready, your MVPA (Moderate-to-Vigorous Physical Activity) badge will show as "Unavailable" or "Paused”.

 

What Each Status Means

Here is what each status means:

 

Scenario 1: You have not started on the badge yet

Badge Album	Badge Details Page	What it means
Upcoming	Unavailable	Based on your health declaration, you are not ready to participate in physical activities. This badge is not available to you now.

 

Scenario 2: You have already started on the badge

Badge Album	Badge Details Page	What it means
Paused	Paused	Your health declaration was updated. Your badge progress was paused as a result. Your progress is saved, but you cannot continue until your health declaration shows you are ready.

 

When Will My MVPA Badge Progress Resume?

Update your health declaration to show you are ready to take part. Then track and sync your new MVPA minutes.

• If you have not started on the badge yet, you will begin working towards it.
• If you have already started, your progress will resume.
• Note: Broken streaks will not be recovered.

 

What You Need To Do

If your health status has changed, update your health declaration to resume or unlock your MVPA badges.