Usage Tips for HPB Fitness Trackers


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Setting the Time

Your tracker will automatically update to Singapore time (GMT+8) when you pair and sync it with the Healthy 365 app. You do not need to adjust it manually.

Wearing Your Tracker Properly

To track your fitness data accurately:

  • Wear the tracker snugly on your wrist, at least one finger width away from your wrist bone.
  • Wear your tracker as you go about your daily life. It will automatically track your steps, heart rate and sleep duration based on your body movement.
  • Make sure the sensor on the back is in full contact with your skin.
  • Wipe off any sweat from your skin for better readings.

Tip: When you’re not wearing your tracker, place it face down to protect the sensor.

 Extending the Battery Life

To charge your tracker and help your battery last longer:

  • Check the battery indicator on your Healthy 365 home screen, and charge when it shows low.
  • Don't charge overnight, as this will reduce the battery life over time.
    • Charge for about 2 hours or until fully charged.
    • Disconnect once fully charged.
  • Avoid leaving "Workout Mode" on all day, as it will drain your battery.
  • Follow the charging instructions in your user guide.

Note: Battery problems from overcharging are not covered under warranty.

Preventing Water Damage

Your HPB fitness tracker is water-resistant but not waterproof.

To prevent water damage, do not swim or shower with your tracker

Note: Water damage is not covered under warranty.

Tracking Sleep Accurately

Wear your tracker at least 30 minutes before sleep and after waking up.

Note:

  • HPB fitness trackers provide close estimations of sleep data but may not be 100% accurate.
  • These trackers are not medical devices and should not be relied on for medical purposes.

 Need Help?

You can check our troubleshooting guide or contact us.