This guide will help you set up your HPB fitness tracker if you collected it from:

• HPB vending machines
• HPB appointed centres
• HPB roadshows

 

Jump to:

• Set up a new tracker
• Replace an existing tracker
• Need help?

 

Tip: If you bought your HPB tracker, find out how to set up bought or unpaired HPB trackers instead.

Set Up a New Tracker

1. Turn your new tracker on and keep it near your mobile phone.
2. Open the Healthy 365 app. If you don’t have the latest version, download it from the App Store or Google Play.
3. Wait for the “Activate new HPB fitness tracker?” pop-up to automatically appear. Then, tap Pair your fitness tracker now.

 

 

4. Go to Home and tap Sync new fitness tracker to start seeing your data on the app.

Above: “Activate new HPB fitness tracker?” pop-up and
Sync new fitness tracker on the Home page

Replace an Existing Tracker

If you recently collected an HPB fitness tracker and have an existing device paired with the Healthy 365 app, you can pair your new tracker through:

• Automatic pop-up message
• Account screen

 

Automatic Pop-Up Message

1. Turn your new tracker on and keep it near your mobile phone.
2. Open the Healthy 365 app. If you don’t have the latest version, download it from the App Store or Google Play.
3. Wait for the “Change to a new HPB Fitness Tracker” pop-up to automatically appear. Then, tap Sync current fitness tracker to save your existing data.
   
4. Tap Change to new fitness tracker then Okay.

 

5. Go to Home and tap Sync new fitness tracker to start seeing your data on the app. 

Account Screen

1. Turn your new tracker on and keep it near your mobile phone.
2. Open the Healthy 365 app. If you don’t have the latest version, download it from the App Store or Google Play.
3. Go to Account, then Tracker.
   
   
   
4. Tap Manage.

 

5. Tap Pair now and follow the on-screen instructions. You will see a green confirmation message at the top of your screen once it is paired. 

6. Go to Home and tap Sync new fitness tracker to start seeing your data on the app.

 

 

Need More Help?

For	You may
Software issues such as: Setting up fitness tracking Pairing your tracker Syncing data, such as your steps or MVPA	Check our troubleshooting guide.
Hardware or device issues with the fitness tracker that you have bought.	Check your tracker’s warranty coverage.